Privacy Policy | Open Internet

Last updated: November 9, 2026

This Privacy Policy explains how Open Internet LLC ("Open Internet," "we," "us" or "our") collects, uses, shares and protects personal information when you visit openinternetoffers.com (the "Site"), call us, or ask us to help you choose and order internet, TV or mobile service from our provider partners.

Open Internet LLC (doing business as openinternetoffers.com)
377 Valley Rd
Clifton, NJ 07013, United States
Phone: (888) 253-1430 (Monday to Friday, 9am to 6pm Central)
Email: [email protected]

1. Who we are

Open Internet is an independent sales partner of Optimum and Verizon. We are not the provider of your service. When you order, your account, billing and service are with the provider, and the provider's own privacy policy governs the information it collects from you.

2. Information we collect

Information you give us

Contact and identity details: name, phone number, email address, and service address or ZIP code.
Order details: the plans, speeds, TV or mobile options you ask about or choose, and notes from your conversation with us.
Messages: anything you send us by email or tell us on a call.

We do not collect payment card numbers, bank account numbers or Social Security numbers through this Site. Any information a provider needs to verify you, run a credit check or take payment is entered into the provider's official ordering portal and handled under the provider's policies.

Information collected automatically

Device and usage data: IP address, browser type, device type, operating system, pages viewed, links clicked, time on page and the page that referred you.
Advertising data: the ad, campaign or search term that brought you to the Site, and advertising or click identifiers.
Approximate location derived from your IP address.
Call data: the number you call from, the number you dialed, date, time and length of the call, the ad or page that led to the call, and call recordings (see section 6).

3. Cookies and similar technologies

We and our service providers use cookies, pixels, tags, local storage and similar technologies to run the Site, measure how it is used and measure and improve our advertising. These include:

Google Analytics to understand how visitors use the Site.
Google Ads conversion tracking and, where enabled, remarketing, to measure which ads lead to calls and to show our ads to people who have visited the Site. Google may use cookies, including the DoubleClick cookie, to serve ads based on your visits to this and other sites.
Call-tracking technology, which may show a different phone number to different visitors so we can tell which ad or page produced a call, and which records call details.

Your choices. You can block or delete cookies in your browser settings, though parts of the Site may then not work as expected. You can manage Google advertising at adssettings.google.com, opt out of Google Analytics with the browser add-on, and opt out of interest-based advertising from participating companies at optout.aboutads.info and optout.networkadvertising.org. We treat a browser's Global Privacy Control (GPC) signal as a request to opt out of the sale or sharing of personal information for that browser. Our Site does not respond to other "Do Not Track" signals because there is no common standard for them. See also our Privacy Choices page.

4. How we use information

To answer your questions, check which Optimum or Verizon plans may be available at your address, and place or help you place an order with the provider.
To contact you about your inquiry or order, including follow-up calls or messages you have asked for or consented to.
To operate, secure and improve the Site and our services, and to train and coach our staff.
To measure and improve our advertising and marketing.
To keep records, prevent fraud and abuse, and comply with law and with our agreements with providers.

5. How we share information

Our provider partners. When you ask us to check availability or place an order, we share the details needed with Optimum or Verizon, as applicable.
Service providers that work for us, such as website hosting, analytics, advertising, call-tracking and recording, customer-relationship, email and telephone services. They may use the information only to provide services to us.
Legal and safety. When required by law, subpoena or legal process, or to protect the rights, property or safety of you, us or others.
Business transfers. If we are involved in a merger, acquisition or sale of assets, information may be transferred as part of that transaction.

We do not sell your personal information for money. Some state laws treat sharing identifiers and browsing data with advertising and analytics providers as a "sale" or "sharing" for targeted advertising. To the extent our use of advertising technologies counts, you can opt out as described in section 3 and on our Privacy Choices page.

6. Calls and call recording

Calls with us may be recorded and monitored for quality assurance, training, compliance and recordkeeping, and our call-tracking provider may store recordings and call details. By continuing a call after hearing the recording notice, you consent to the recording. If you do not want a call recorded, tell us at the start of the call or end the call, and you can use another way to reach us, such as email. Recordings are kept only as long as needed for these purposes and as described in section 9.

7. Telephone and text contact

We contact you by phone, text or email about your inquiry only as allowed by law and your consent. If you provide your number and ask us to follow up, you agree that we may call or text you at that number, including with automated technology, about your request. Consent to marketing calls or texts is not a condition of any purchase. Message and data rates may apply to texts, and you can reply STOP to any text to opt out. To be added to our internal Do Not Call list, call (888) 253-1430 or email [email protected]; we will honor the request within 30 days or sooner if the law requires. You can also register your number on the National Do Not Call Registry at donotcall.gov.

8. Your privacy rights

Depending on where you live, including New Jersey, California, Colorado, Connecticut, Oregon, Texas, Utah, Virginia and other states with comprehensive privacy laws, you may have the right to:

Know and access the personal information we hold about you, and the categories of sources and recipients.
Correct inaccurate personal information.
Delete personal information we collected from you, subject to legal exceptions.
Obtain a copy of your information in a portable format.
Opt out of targeted advertising, the sale or sharing of personal information, and profiling that produces significant effects.
Appeal our decision if we decline your request.

To make a request, call (888) 253-1430 or email [email protected]. We will need to verify your identity, usually by matching details you give us to details we already hold. You may use an authorized agent, who must provide proof of authority. We respond within 45 days, and may extend that once by a further 45 days when allowed. We will not discriminate against you for exercising your rights. If we deny a request you may appeal by replying to our decision with the word "Appeal," and if you are still not satisfied you may contact your state attorney general.

California notice at collection

In the past 12 months we have collected the following categories of personal information, for the business purposes in section 4: identifiers (name, address, phone, email, IP address); customer records; commercial information (plans you considered or ordered); internet or network activity (browsing and ad interaction data); approximate geolocation; audio recordings of calls; and inferences drawn from the above. We disclosed identifiers, internet activity and commercial information to service providers and provider partners as described in section 5. We do not knowingly sell or share the personal information of consumers under 16. We do not use or disclose sensitive personal information for purposes beyond those permitted by law. California residents may also request information about disclosures of personal information to third parties for their direct marketing under California's "Shine the Light" law.

9. How long we keep information

We keep personal information only as long as needed for the purposes above, to meet legal, tax and accounting duties, to resolve disputes and to enforce our agreements. Call recordings and lead records are kept for the period our policies and applicable law require, then deleted or de-identified.

10. Security

We use reasonable administrative, technical and physical safeguards, including encrypted connections (HTTPS) on the Site. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. Please do not send payment card, bank or Social Security numbers by email.

11. Children

The Site and our services are for adults. We do not knowingly collect personal information from anyone under 13. If you believe a child has given us information, contact us and we will delete it.

12. Links to other sites

The Site links to provider and other third-party sites. We do not control them and are not responsible for their privacy practices. Please read their policies.

13. Changes to this policy

We may update this policy from time to time. The "Last updated" date above shows when it last changed, and we will post material changes on this page.

14. Contact us

Open Internet LLC (doing business as openinternetoffers.com)
377 Valley Rd
Clifton, NJ 07013, United States
Phone: (888) 253-1430 (Monday to Friday, 9am to 6pm Central)
Email: [email protected]